GENERAL TERMS AND CONDITIONS OF SALE
These general terms and conditions of sale govern the sale of tickets through the website https://www.aquaestate.it. We invite you to carefully read these General Terms and Conditions of Sale before proceeding with any purchase. By making any purchase, you fully accept these General Terms and Conditions of Sale.
THE SERVICE HAS A COST BASED ON THE TYPE OF TICKET PURCHASED (FROM € 1.00 TO € 3.00)
If you wish to buy one or more tickets, you can select them one by one, adding them to your cart. Once you have selected all the tickets you intend to purchase, you can close your cart and place the order by entering the payment method. At this point, a summary page of the products you have selected, their price, and the selected options will appear.
At the bottom of the page, you will find the “go to cash” button, which you will need to click to place the order.
Your order will then be considered as your contractual proposal to purchase the listed products from Gestione Piscine Noale s.r.l. Upon receipt of your order, we will automatically send you to a page and take charge of the order itself (“Thank you for your purchase, we have sent you the ticket via email”).
The sales contract with Gestione Piscine Noale s.r.l. will only be concluded when we send you a separate email.
FIXED-DATE TICKETS CAN BE MOVED TO ANOTHER DATE UNTIL 2:00 PM ON THE DAY OF THE VISIT. IT IS POSSIBLE TO DO THIS AUTOMATICALLY IN YOUR PERSONAL AREA ONCE REGISTERED ON THE PORTAL.
ALL TICKETS EXPIRE AT THE END OF THE SEASON AND MUST BE USED WITHIN THE CURRENT SEASON.
UNUSED TICKETS WILL NOT BE REFUNDED AND WILL NOT BE VALID FOR THE FOLLOWING SEASON.
GIFT VOUCHERS ARE NOT NOMINAL AND CAN BE TRANSFERRED TO THIRD PARTIES.
RIGHT OF WITHDRAWAL, EXCEPTIONS, AND RETURN POLICIES
Online purchased tickets will not be refunded even if the purchase is not used: as it is the supply of services concerning leisure activities with a specific execution date or period, indicated on the entrance ticket of the Contract, pursuant to art.59, I, lett. n) of Legislative Decree 206/05 and subsequent amendments, the right of withdrawal referred to in art 52 of the same does not apply.
Fixed-date tickets can be moved to another date by 2:00 pm on the day of the reservation. It is possible to do this automatically in your personal area once registered on the portal (even for registration subsequent to the purchase of tickets).
In case the facility is closed on the day for which the purchase was made, online purchased tickets can be moved to another date or, alternatively, refunded.
For more information on the right of withdrawal and operating instructions, call us at 041 5800907.
PRICES AND AVAILABILITY
All prices are inclusive of applicable VAT under the law. Information on the availability of tickets we sell is listed on the website, as well as on the ticket selection page.
We do not sell products to minors. We sell products for children that can only be purchased by adults. If you are under 18 years old, you can use our online purchasing services only by involving a parent or guardian.
CONDITIONS OF USE OF GIFT VOUCHERS
All tickets, even those that are not a gift, expire at the end of the season and must be used within the current season. Unused tickets will not be refunded and will not be valid for the following season. Gift vouchers are not nominal and can be transferred to third parties.
Aquaestate – Gestione Piscine Noale s.r.l.
Via De Pol, 5 – 30033 Noale (VE)
Phone: 041 5800907
Email: [email protected]