FREQUENTLY ASKED QUESTIONS
OPENING TIMES AND DATES
Aquaestate welcomes you every day from 10 am to 7 pm. The ticket office closes at 6 pm, while attractions and swimming pools at 6.30 pm.
The park is open from Saturday, June 6th to Sunday, August 30th 2026.
RATES AND TICKETS
The afternoon rate starts at 2.30pm.
The ticket allows access to all the attractions of the park. At our Info Point, you can rent 2 sun loungers with 1 umbrella for €7. Umbrellas and picnic tables on the lawns are free and available until sold out.
Aquaestate enthusiastically welcomes groups, GrEst and parishes, offering special rates and dedicated programs. For all detailed information and reservations, we invite you to visit the page dedicated to groups on our website.
Whatever your special day, live it with us! From a birthday party to a hen party, at the Aquaestate water park you will find what you are looking for for a day with friends, relatives and the people you love most. Check out the page of our website dedicated to birthdays and events for all the info.
People with non-ambulatory disabilities have free access to the park.
People with walking disabilities can access the park at a flat rate of €10.
The companion of non-self-sufficient persons can access the park with a single fee of €10.
The single-fare ticket can only be purchased at the ticket offices, upon presentation of a certificate issued by a recognized body (Inps, Asl, Disability Card).
If you can no longer visit the Park on the chosen date, you can Change the date of your tickets and any reservations for sunbeds and umbrellas independently on the Aquaestate shop until 12:00 pm on the day of the visit.
After this period, it will no longer be possible to make changes or obtain refunds.
If part of the group cannot attend, you have two options:
1. Move the entire order (tickets and possible reservation of sunbeds and umbrellas) to another date and purchase new tickets for people present that day. The transfer can be made until 12:00 on the day of the visit and can be repeated as many times as you want, as long as it is within that time.
2. Use only a portion of the tickets purchased, without modifying the reservation. In this case, Tickets for people who do not enter will be lost and cannot be recovered or refunded.
PROMOTIONS
Unless otherwise stated in the promotion, Discount coupons and reductions are valid only on weekdays (Monday to Saturday, excluding (August 15).
They are also valid only on day admission and They cannot be used for the afternoon ticket (after 2.30 pm).
Discount coupons they cannot be combined with other promotions.
You can find our discount coupons mainly at the Aquaestate promotional totems, located in the main shopping centers in the area.
Occasionally, promotions and deals may also be available through selected partners or special initiatives. We recommend checking our website and social media channels to stay up-to-date.
If your company has an agreement with Aquaestate, you are entitled to a total discount of €4 on the purchase of 2 day tickets.
The agreement is valid:
- from Monday to Saturday;
- excluding Ferragosto (August 15th);
- only on the day ticket.
The discount is not applicable to the purchase of a single ticket. and cannot be combined with other promotions, unless otherwise indicated.
Yes. State Police, Carabinieri, Guardia di Finanza, Fire Brigade, Army and other Armed Forces and Police can take advantage of the afternoon rate, also valid for the own small family nucleus.
The relief is valid every day on a day ticket.
To use it you need to show a valid identification card when purchasing the ticket.
No. I Paper discount coupons are valid exclusively at the Park ticket offices and cannot be used for purchases made online.
Presenting the Viviparchi Card, i children up to 12 years old they enter free, up to a maximum of 2 children.
The benefit is valid provided that:
- each child is accompanied by an adult holder of the Viviparchi Card;
- every adult buys a full-fare day ticket.
The convention is valid every day, with the exception of Sundays and of Ferragosto (August 15th).
To take advantage of the benefit, Tickets must be purchased exclusively at the Park ticket offices.
INTERNAL REGULATIONS
For hygiene reasons, it is not possible to bring animals into the park.
The use of a swimming cap is mandatory only in the 3 indoor pools, compatible with the swimming course times.
No, you are not allowed to bring your own equipment. On the lawn you will find our umbrellas available free of charge (until sold out), or you can rent 2 sunbeds with 1 umbrella for €7.
Yes, it is allowed to use small inflatables in the swimming pools.
For security reasons, large inflatables are not allowed. Furthermore, on the busiest days, the Lifeguards may ask not to use inflatables if they may create an obstacle or compromise the safety and comfort of other guests.
SAFETY AND SERVICES
Yes! Aquaestate has a large free parking available to visitors, located in the immediate vicinity of the park entrance.
Parking is unattended.
Yes. The rental of 1 umbrella and 2 sunbeds has a cost of 7,00 €.
You can book them:
- online, until 12:00 am the previous day the visit, to ensure availability;
- directly to the Park on the day of the visit, until sold out.
To ensure availability for both those who book in advance and those who decide at the last minute, Aquaestate reserves 2/3 of the seats are online booking and 1/3 of reservations made on site the same day.
Of course! Sunbed rental is available online on our website until midnight the day before your visit.
No problem! Aquaestate offers free access umbrellas on the lawns (without sunbeds), gazebo and picnic tables, all available until sold out.
You can therefore spend the day in total relaxation even without renting sunbeds and umbrellas.
Yes, our park is equipped with a first aid station with a defibrillator, active during park opening hours.
The park offers a rental service for safe deposit boxes at a cost of €2, available until stocks run out. In case of loss of key or padlock, a penalty of €5 is required. We decline all responsibility for objects forgotten in safe deposit boxes.
Yes, food and drinks for personal consumption are permitted in the Park.
However, It is not permitted to bring pets into the park:
- bottles and containers in glass;
- spirits;
- food and drink deliveries via food delivery services (riders, restaurants, or delivery platforms) at the Park's entrances, ticket offices, or parking areas.
For more information, see The Park Regulations.
Our food outlets offer food options suitable for vegetarian and vegan diets.
RESTRICTIONS AND ACCESSIBILITY
The Kamikaze slide and the Vertigo slide are accessible from 150 cm in height. For the Tornado slide, the minimum height is 120 cm, and children under 10 must be accompanied. See the page dedicated to the attractions for more information.
Children aged 13 and over can enter the park alone, while children aged 0 to 12 must be accompanied by an adult/adult who is responsible for them.
OTHER USEFUL INFORMATION
Yes, to access the swimming pools it is mandatory to wear a swimsuit.
To exit and re-enter on the same day, keep your ticket and have it stamped upon exit.
Management may close attractions or the entire park in the event of adverse weather conditions or power failure, without this entailing the right to a refund.
Aquaestate is easily accessible by both train and bus. For details on lines, timetables and stops, see the contact section of our website, where you will find all the information to best plan your trip.
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