REGULATION
PARK RULES
THE'Access to the Aquaestate Water Park implies the'unconditional acceptance of this Regulation, which governs the rules of conduct, safety and use of the Park's services and attractions.'The goal is to ensure a safe, orderly and pleasant environment for all Guests.
1. OPENING HOURS and TICKETS
1.1 The Park is open every day from 10.00 to 19.00.
1.2 The ticket office closes at 6.00 pm.
1.3 The attractions close at 6.30pm; the swimming pools at 6.45pm.
1.4 L'Entrance to the Park is permitted exclusively with a valid ticket, which can be purchased at authorized ticket offices or online.
1.5 In case of adverse weather conditions, technical failures or for safety reasons, attractions may be closed temporarily or early. Such closures do not entitle you to any refund.
2. SERVICES AND ACCESSORIES
2.1 L'Access to all attractions is included in the entrance ticket.
2.2 Umbrellas with sunbeds and deckchairs are available for hire at the'Info Point, until sold out. L'Any sold-out availability will be reported at the ticket offices.
2.3 Umbrellas on the lawns, gazebos and picnic tables are available free of charge, subject to availability.
2.4 Game material (balls, rackets, etc.) is available upon deposit at the'Info Point.
2.5 Cash boxes are available for rent at the'Info Point; in case of loss of key or padlock there is a penalty of €5.00.
2.6 Aquaestate declines all responsibility for objects forgotten in safety deposit boxes.
2.7 Parking is free and unattended.
2.8 It is not possible to store food, drinks or medicines in the Park's refrigerators. It is not permitted to'use of internal refrigerators for private use.
3. RULES OF CONDUCT
3.1 The ticket d'entry must be kept and displayed upon request by staff.
3.2 To temporarily leave the park and re-enter during the day, it is necessary to have a permit affixed'special stamp at the ticket office.
It is forbidden to bring into the Park:
- Illicit substances and alcohol
- Bottles and glass objects
- Own chairs, sunbeds and umbrellas
- Bicycles, scooters, skateboards and similar (except strollers and wheelchairs)
- Barbecue and stoves
- Weapons or dangerous objects
- Megaphones, musical instruments and bluetooth speakers
- Animals
3.3 Children aged 0 to 12 must be accompanied and constantly supervised by a parent or responsible adult.
3.4 Running or playing in a dangerous manner is prohibited.
3.5 It is forbidden to walk with shoes on the terraces adjacent to the swimming pools. It is recommended to'use of slippers.
3.6 It is forbidden to throw waste outside the designated containers for separate waste collection.
3.7 Smoking is prohibited throughout the park (including e-cigarettes), with the exception of smoking areas.
3.8 Dress code that respects the sensitivity of minors is required.
3.9 It is not permitted to occupy unassigned sunbeds. Objects left in these areas will be removed by staff.
4. SAFETY REGULATIONS
4.1 Personal items left unattended are not the responsibility of the Park.
4.2 The purchase of the ticket implies the free transfer of the right to use your image by Gestione Piscine Noale Srl, in compliance with EU Regulation 2016/679 (GDPR).
4.3 Some areas of the Park are under video surveillance. The images can only be viewed by authorized personnel or by the Authorities.
4.4 It is forbidden to climb on scenic or decorative structures.
4.5 Parents and chaperones are responsible for the behavior of minors.
4.6 The Management declines all responsibility in the event of accidents or damages due to improper use of the facilities or failure to comply with the Regulations.
4.7 The Management reserves the right to remove from the Park, without refund, anyone who behaves in a disruptive manner or puts safety at risk.
5. RULES FOR ATTRACTIONS AND POOLS
5.1 It is mandatory to follow the instructions of the staff and the signs present at the attractions.
5.2 Slides are prohibited for people with heart problems, pregnant women, or in poor health.
5.3 Children may only use slides designated for them. Adults may not use attractions reserved for minors.
5.4 Diving into the pools is prohibited. Dives that generate excessive noise or splashes are also prohibited.
5.5 It is mandatory to shower before entering the water and to be in good health.
5.6 It is mandatory to wear a suitable swimsuit. Non-swimwear is prohibited. Staff may request the modification of the'non-compliant clothing.
5.7 A swimming cap is mandatory in indoor swimming pools.
5.8 From Monday to Friday, the'Access to the indoor pools is subject to swimming course times.
5.9 In case of high attendance, waiting times for attractions and services may increase.
6. SPECIFIC REGULATIONS FOR ATTRACTIONS
THE'Access to attractions is subject to minimum height, weight, age and physical condition requirements, as indicated below. It is mandatory to always follow the instructions of the staff in charge, always consult the specific rules displayed on the'entrance to each individual attraction and included in this Regulation.
| AQUATUBE | KAMIKAZE | MAXI TOBOGGAN | |
| Maximum age | - | - | - |
| Minimum height | 100 cm | 150 cm | 100 cm |
| Age | Up to 6 years old only if accompanied by an adult | Adult accompaniment not allowed | Up to 6 years old only if accompanied by an adult |
| Maximum weight | 95 kg | 95 kg | 95 kg |
| Crew | 1 person or 1 adult with child | 1 person | 1 person or 1 adult with child |
| Position | Supine, with feet forward and hands behind head | Supine with feet forward and hands behind head | Supine with feet forward and hands behind head or sitting with feet forward |
| Level of difficulty | Medium | Difficult | Easy |
| Depth of the arrival pool | 95 cm | 110 cm | 95 cm |
| MAGIC CASTLE | MINI TOBOGGAN | MULTISLIDES | |
| Maximum age | 12 years old | 12 years old | - |
| Minimum height | - | - | 100 cm |
| Age | Up to 6 years old only if accompanied by an adult | Up to 6 years old only if accompanied by an adult | Up to 6 years old only if accompanied by an adult |
| Maximum weight | 95 kg | 95 kg | 95 kg |
| Crew | 1 person or 1 adult with child | 1 person or 1 adult with child | 1 person or 1 adult with child |
| Position | Supine with feet forward and hands behind head or sitting with feet forward | Supine with feet forward and hands behind head or sitting with feet forward | Supine with feet forward and hands behind head or sitting with feet forward |
| Level of difficulty | Easy | Easy | Easy |
| Depth of the arrival pool | 50 cm | 80 cm | 90 cm |
| TORNADO | VERTIGO | |
| Maximum age | - | - |
| Minimum height | 120 cm | 150 cm |
| Age | Under 10 years old only if accompanied by an adult | Under 10 years old only if accompanied by an adult |
| Weight | Maximum 180 kg (total for 2 people) | - Minimum 90 kg (total for 2 people) - Maximum 200 kg (total for 2 people) |
| Crew | 2 people on board a dinghy | 2 people on board a dinghy |
| Position | Supine with legs forward towards the pool and hands on the handles of the dinghy | Supine with legs forward towards the pool and hands on the handles of the dinghy |
| Level of difficulty | Medium | Difficult |
| Depth of the arrival pool | 25 cm | 33 cm |
7. PREVENTION AND MANAGEMENT OF EMERGENCIES
7.1 In case of thunderstorms, immediately move away from swimming pools and trees.
7.2 In case of strong wind, close the umbrellas.
7.3 The Park is equipped with a defibrillator and first aid service during the'opening hours.
7.4 In case of emergency, remain calm and follow the instructions of the staff.
7.5 No public announcements will be made so as not to create alarm.
7.6 Attractions may be closed due to breakdowns, bad weather or safety reasons, without this giving rise to refunds.
The Management thanks you for your collaboration in respecting these rules, aimed at ensuring the safety and well-being of all guests.